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FAQ / Help

View our how to videos as guides on using the new features of the CNW website. We recommend viewing these videos in conjunction with the downloadable user guide for a better understanding on how and why to use our new features. If you need further assistance with anything on our website, please feel free to contact your nearest branch and we will be happy to help.

  • Using the Bulk Order Pad

    A guide on how to save time with the CNW Bulk order pad.

    Play Video

    Bulk Order Pad

My Account Section

  • Introduction to My Account

    An introduction to the My Account section on the new CNW Electrical Wholesale website.

    Play Video

    Introduction to My Account and Statements
  • Historical Invoices

    View and Email past invoices to yourself at any time.

    Play Video

    Historical Invoices and Change my Store
  • Price File Requests

    Download your Price Files from CNW Electrical Wholesale.

    Play Video

    Price File Requests

My Company Section

  • Introduction to My Company

    Introduction to the My Company section of the CNW Electrical Wholesale website.

    Play Video

    Introduction to My Company
  • Budget and Permissions

    Set Budgets and Permissions in the my Company section of the CNW Electrical Wholesale website.

    Play Video

    Managing Budgets and Permissions
  • Managing Users

    Create and manage the users on your CNW account. Give them different access permissions by assigning them specific roles.

    Play Video

    Managing Users
  • Business Units and Cost Centres

    Managing Business units and Cost Centres on the CNW Electrical Wholesale website.

    Play Video

    Business Units and Cost Centres

CNW Website User guide

A guide to using the new CNW Electrical Wholesale website.

Download

CNW Website User Guide